Skip to Content
Agent Portal
Knowledge Base
Portal Home
Knowledge Base Home
CARS
CARS SUPPORT (4)
CARS 2024 Upgrade
CARS Installation
CARS Password Reset
Requesting or Changing Access to CARS
CARS TRAINING (4)
CARS Odometer Entry
CARS Training for Mechanics and Garage Personnel
CARS Tool Bar Icons
MYCARS to CARSWeb Transition
CARS REPORTS (7)
Recalls Reports
Odometer History Report
CARS Vehicle Utilization Report
GSG EO Petroleum Reduction Reports
CARS Reports Review
See all 7 articles
Geotab
GEOTAB SUPPORT (11)
Agency Telematics Installation Work Flow Chart, Desk Aid, and Handling & Receiving Process
Geotab Device Diagnostic Flow Clock Charts & Troubleshooting for State Garages
Geotab New User Account
Geotab Telematics IRIDIUM Satellite*
Geotab Telematics Pre-Implementation Policy Discussion & Demo
See all 11 articles
GEOTAB TRAINING (17)
Add a Zone Type & a Zone in MyGeotab - Webinar
Add a Zone Type, a Zone, or Bulk Import Zones in Geotab - PDF
Basic Functionality of Geotab Telematics - Default User / Basic User
Basic Functionality of Geotab Telematics - Group Administrator / Fleet Coordinator
Basic Functionality of Geotab Telematics - Group Supervisor / Vehicle Coordinator
See all 17 articles
GEOTAB REPORTS (8)
Battery & Device Faults with Utilization (Last Month) (Template)
EV Battery and Duration Suitability (Agency) Report
EV Range Suitability Report (Agency)
Geotab Asset Utilization Report
Identifying Vehicles Not Reporting Correctly in Geotab
See all 8 articles
ChargePoint
CHARGEPOINT RESOURCES (3)
ChargePoint Manual
Charging Transactions Report in ChargePoint
Training Videos & Manuals
MVAC Meetings
MVAC MEETINGS FY25 (4)
MVAC July 2024
MVAC August 2024
MVAC September 2024
MVAC October 2024
MVAC MEETINGS FY24 (12)
MVAC July 2023
MVAC August 2023
MVAC September 2023
MVAC October 2023
MVAC November 2023
See all 12 articles
MVAC MEETINGS FY23 (12)
MVAC July 2022
MVAC August 2022
MVAC September 2022
MVAC October 2022
MVAC November 2022
See all 12 articles
MVAC MEETINGS FY22 (12)
MVAC July 2021
MVAC August 2021
MVAC September 2021
MVAC October 2021
MVAC November 2021
See all 12 articles
MVAC MEETINGS FY21 (12)
MVAC July 2020
MVAC August 2020
MVAC September 2020
MVAC October 2020
MVAC November 2020
See all 12 articles
MVAC MEETINGS FY20 (12)
MVAC July 2019
MVAC August 2019
MVAC September 2019
MVAC October 2019
MVAC November 2019
See all 12 articles
MVAC MEETINGS FY19 (12)
MVAC July 2018
MVAC August 2018
MVAC September 2018
MVAC October 2018
MVAC November 2018
See all 12 articles
MVAC MEETINGS FY18 (12)
MVAC July 2017
MVAC August 2017
MVAC September 2017
MVAC October 2017
MVAC November 2017
See all 12 articles
MVAC MEETINGS FY17 (12)
MVAC July 2016
MVAC August 2016
MVAC September 2016
MVAC October 2016
MVAC November 2016
See all 12 articles
Fleet Coordinator
FLEET COORDINATOR INFORMATION (4)
Fleet Coordinator Handbook
Fleet Coordinator List
Geotab Installation Process
New to Fleet?
FLEET COORDINATOR TRAINING (3)
GEOTAB Access - Agency Level
VEHICLE OPERATOR'S MANUAL QUIZ
Physical Inventory Process
Other
GENERAL (23)
Accident Report Form
AFV
Auto Damage Incident Reporting Instructions for Origami
Current State Fleet Management Deadline Schedule
Everything you need to know about EV Home Charging
See all 23 articles
BILLING (6)
CORE vs CARS Coding
Internal Transfers and CORE Coding Changes (aka CARS Coding)
New Odometer Upload, Review, and Offset Process
Overview of the SFM Billing Process
SFM & Motor Pool Rates
See all 6 articles
PROCUREMENT (10)
Additional Vehicle Request - Process Map and Workflow
Calculating Vehicle Payload / Towing Capacity
EV Selection & Purchasing Waiver Form
Pandemic Impact
Recall Complete
See all 10 articles
MVAC Knowledge Catalogue
TEST YOUR KNOWLEDGE (1)
Test Your Knowledge-SFM 2023
KNOWLEDGE CORNER (7)
MVAC Segment: Knowledge Corner April 2023
MVAC Segment: Knowledge Corner July 2023
MVAC Segment: Knowledge Corner October 2023
MVAC Segment: Knowledge Corner January 2024
MVAC Segment: Knowledge Corner April 2024
See all 7 articles
Vehicle
EV (26)
2022 Hyundai Ioniq 5
2025 Chevy Blazer
2025 Chrysler Pacifica
2025 Hyundai Ioniq 5
2025 Hyundai Ioniq 6
See all 26 articles
PHEV (8)
Ford EV and PHEV Sedans
Kia Niro PHEV
Hyundai Ioniq PHEV
Chrysler Pacifica PHEV
Ford Escape PHEV
See all 8 articles
CNG (1)
CNG Fueling Video
