Skip to Content
Agent Portal
Knowledge Base
Portal Home
Knowledge Base Home
CARS
CARS SUPPORT (4)
CARS 2024 Upgrade
CARS Installation
CARS Password Reset
Requesting or Changing Access to CARS
CARS RELEASE NOTES (1)
CARS Release Notes Version 11.01.04
CARS TRAINING (5)
CARS Odometer Entry
CARS Training for Mechanics and Garage Personnel
NEW Odometer Entry Process for EVs/PHEVs with Telematics Devices
CARS Tool Bar Icons
MYCARS to CARSWeb Transition
CARS REPORTS (7)
Recalls Reports
Odometer History Report
CARS Vehicle Utilization Report
GSG EO Petroleum Reduction Reports
CARS Reports Review
See all 7 articles
Geotab
GEOTAB SUPPORT (11)
Agency Telematics Installation Work Flow Chart, Desk Aid, and Handling & Receiving Process
Geotab Device Diagnostic Flow Clock Charts & Troubleshooting for State Garages
Geotab New User Account
Geotab Telematics IRIDIUM Satellite*
Geotab Telematics Pre-Implementation Policy Discussion & Demo
See all 11 articles
GEOTAB TRAINING (17)
Add a Zone Type & a Zone in MyGeotab - Webinar
Add a Zone Type, a Zone, or Bulk Import Zones in Geotab - PDF
Basic Functionality of Geotab Telematics - Default User / Basic User
Basic Functionality of Geotab Telematics - Group Administrator / Fleet Coordinator
Basic Functionality of Geotab Telematics - Group Supervisor / Vehicle Coordinator
See all 17 articles
GEOTAB REPORTS (8)
Battery & Device Faults with Utilization (Last Month) (Template)
EV Battery and Duration Suitability (Agency) Report
EV Range Suitability Report (Agency)
Geotab Asset Utilization Report
Identifying Vehicles Not Reporting Correctly in Geotab
See all 8 articles
EV and PHEV Charging
CHARGEPOINT STATION RESOURCES (3)
ChargePoint Manual
Charging Transactions Report in ChargePoint
Training Videos & Manuals
EV and PHEV Charging (2)
Finding Charging Stations with WEX
How to Charge an EV with ChargePoint
Vehicles
EV (27)
2022 Hyundai Ioniq 5
2025 Chevy Blazer
2025 Chrysler Pacifica
2025 Hyundai Ioniq 5
2025 Hyundai Ioniq 6
See all 27 articles
PHEV (8)
Ford EV and PHEV Sedans
Kia Niro PHEV
Hyundai Ioniq PHEV
Chrysler Pacifica PHEV
Ford Escape PHEV
See all 8 articles
MANAGEMENT (4)
CNG Fueling Video
How to Find a State Fleet Approved Vendor in CARS
Payment For Repair & Preventive Maintenance Services
Preventive Maintenance Module
Other
GENERAL (24)
Accident Report Form
AFV
Auto Damage Incident Reporting Instructions for Origami
Commuter Training Office of the State Controller
Current State Fleet Management Deadline Schedule
See all 24 articles
BILLING (6)
CORE vs CARS Coding
Internal Transfers and CORE Coding Changes (aka CARS Coding)
New Odometer Upload, Review, and Offset Process
Overview of the SFM Billing Process
SFM & Motor Pool Rates
See all 6 articles
PROCUREMENT (10)
Additional Vehicle Request - Process Map and Workflow
Calculating Vehicle Payload / Towing Capacity
EV Selection & Purchasing Waiver Form
Pandemic Impact
Recall Complete
See all 10 articles
Fleet Coordinator
FLEET COORDINATOR INFORMATION (4)
Fleet Coordinator Handbook
Fleet Coordinator List
Geotab Installation Process
New to Fleet?
FLEET COORDINATOR TRAINING (3)
GEOTAB Access - Agency Level
VEHICLE OPERATOR'S MANUAL QUIZ
Physical Inventory Process
MVAC Meetings
MVAC MEETINGS FY25 (8)
MVAC July 2024
MVAC August 2024
MVAC September 2024
MVAC October 2024
MVAC November 2024
See all 8 articles
Historic MVAC Meetings by Fiscal Year (8)
Fiscal Year 2024 (July 2023 - June 2024)
Fiscal Year 2023 (July 2022 - June 2023)
Fiscal Year 2022 (July 2021 - June 2022)
Fiscal Year 2021 (July 2020 - June 2021)
Fiscal Year 2020 (July 2019 - June 2020)
See all 8 articles
MVAC Knowledge Catalogue
TEST YOUR KNOWLEDGE (1)
Test Your Knowledge-SFM 2023
KNOWLEDGE CORNER (8)
MVAC Segment: Knowledge Corner April 2023
MVAC Segment: Knowledge Corner July 2023
MVAC Segment: Knowledge Corner October 2023
MVAC Segment: Knowledge Corner January 2024
MVAC Segment: Knowledge Corner April 2024
See all 8 articles