This video is intended for the Agency's Primary Fleet Coordinator (or designated backup) to utilize when setting up a new user in Geotab.


Feel free to sign in to the Geotab system and follow along with the webinar.  If you do not have an account and would like to request one, please visit our Geotab New User Account article.


Use the Geotab Role Matrix alongside conversations with management and HR teams to help determine the access level for the new user.


Creating a New User in Geotab

If you experience poor video quality, download the video to resolve any quality issues. 

  • Geotab Role Matrix (3:03)
  • Add User - User tab (5:50)
  • Add User - Driver tab (10:30)
  • Add User - UI Settings tab (12:27)
  • Add User - Map Settings tab (14:52)
  • Add User - HOS Settings tab (15:05)
  • Add User - System Communications (15:25)
  • Add User - Support tab (16:12)
  • Assign Driver to Vehicle (17:29)


As the Primary Fleet Coordinator, you may on occasion need to Reset a Password for a Geotab User.


Check out our Help Desk and submit a ticket if you have any unanswered questions.