ATTENTION: The MyGeotab Navigation Menu and User Interface will be updated for all State of Colorado Fleet users! This new menu may reorganize menu items and screens in ways that may be unfamiliar. We encourage you to use the “Search” bar at the top of the new navigation menu format.

SFM currently uses the odometer reading from the telematics device to upload the odometer into CARS monthly. Every Fleet Coordinator and his/her backup will need a general understanding of the Geotab system and how to best utilize the tools available to support this process. This free webinar will inform appropriate users on how to determine if the Geotab devices are communicating correctly. We will review how to identify any potential communication issues with installed devices using reports and data from both Geotab and CARS. Finally, we will provide troubleshooting steps for devices with potential issues and instructions on how to submit a support ticket to Geotab and Sprint when necessary.


IMPORTANT UPDATES: 

1-This webinar discusses the Watchdog Report.  The Watchdog Report has since been retitled to SFM-Inactive Device Report (Daily) which better reflects its purpose.


2-Please note the URL to access the Geotab system has changed since this webinar was recorded. The new URL is https://gov15.geotab.com/coloradofleetmanagement/.  


Identifying Vehicles Not Reporting Correctly in Geotab


This webinar was presented live on August 5, 2020.